All Systems Operational
United States Operational
90 days ago
99.98 % uptime
Today
API Ingestion Operational
90 days ago
100.0 % uptime
Today
SDK Ingestion Operational
90 days ago
100.0 % uptime
Today
SFTP Imports Operational
90 days ago
100.0 % uptime
Today
Dashboard Reports Operational
90 days ago
99.97 % uptime
Today
Campaign Delivery Operational
90 days ago
99.97 % uptime
Today
Data Exports Operational
90 days ago
99.97 % uptime
Today
Europe Operational
90 days ago
99.97 % uptime
Today
API Ingestion Operational
90 days ago
100.0 % uptime
Today
SDK Ingestion Operational
90 days ago
99.86 % uptime
Today
SFTP Imports ? Operational
90 days ago
100.0 % uptime
Today
Dashboard Reports Operational
90 days ago
100.0 % uptime
Today
Campaign Delivery Operational
90 days ago
100.0 % uptime
Today
Data Exports ? Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
API Ingestion Operational
90 days ago
100.0 % uptime
Today
SDK Ingestion Operational
90 days ago
100.0 % uptime
Today
SFTP Imports Operational
90 days ago
100.0 % uptime
Today
Dashboard Reports Operational
90 days ago
100.0 % uptime
Today
Campaign Delivery Operational
90 days ago
100.0 % uptime
Today
Data Exports Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
99.95 % uptime
Today
API Ingestion Operational
90 days ago
100.0 % uptime
Today
SDK Ingestion Operational
90 days ago
99.72 % uptime
Today
SFTP Imports Operational
90 days ago
100.0 % uptime
Today
Dashboard Reports Operational
90 days ago
100.0 % uptime
Today
Campaign Delivery Operational
90 days ago
100.0 % uptime
Today
Data Exports Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 8, 2022

No incidents reported today.

Dec 7, 2022

No incidents reported.

Dec 6, 2022

No incidents reported.

Dec 5, 2022

No incidents reported.

Dec 4, 2022

No incidents reported.

Dec 3, 2022

No incidents reported.

Dec 2, 2022

No incidents reported.

Dec 1, 2022
Resolved - This incident has been resolved and SDK ingestion has resumed to normal.
Dec 1, 06:15 PST
Monitoring - We have deployed the changes and currently monitoring the system.
We will observe this for some time before closing the incident.

Dec 1, 05:48 PST
Identified - The issue has been identified and a fix is being implemented.
We will update the progress in the next few minutes.

Dec 1, 05:33 PST
Update - We are continuing to work with the Amazon AWS team to get the system back to normal.
Currently, this issue has affected the ingestion in the Europe region for SDK traffic. This will also affect the action-based (trigger) campaigns/journeys. We appreciate your patience and we will continue to update the status here.

Dec 1, 03:25 PST
Investigating - We are currently investigating an issue that is causing degraded performance/partial outage on our Europe SDK Endpoint.
Please note that our SDK has a built-in retry mechanism and the traffic will come back to normal when the issue is resolved.

We will provide further updates in 30 minutes.

Dec 1, 02:51 PST
Resolved - This incident has been resolved and SDK ingestion has resumed to normal.
Dec 1, 03:48 PST
Monitoring - We have deployed the changes and currently monitoring the system.
We will observe this for some time before closing the incident.

Dec 1, 03:24 PST
Identified - The issue has been identified and a fix is being implemented.
We will update the progress in the next few minutes.

Dec 1, 02:48 PST
Update - We are taking more time to identify the exact issue which is causing the downtime.
Thank you for your patience and we will continue to update the progress here.

Dec 1, 01:25 PST
Update - We are continuing to investigate this issue further. So far we have eliminated a few reasons. However, we are taking more time to identify the exact issue which is causing the downtime.
We appreciate your patience and we will continue to update the progress here.

Nov 30, 23:27 PST
Update - We are continuing to investigate this issue further. We are ruling out a few possibilities with the help of Amazon AWS.
We will update here as soon as possible.

Nov 30, 22:17 PST
Update - We are upgrading the severity of the incident to "Major Outage" for SDK ingestion in the India region.
We are continuing to work with Amazon AWS team to get the system back to normal.

Currently, this issue has affected the ingestion in the India region for SDK traffic. This will also affect the action-based (trigger) campaigns/journeys. We appreciate your patience and we will continue to update the status here.

Nov 30, 21:04 PST
Update - We are continuing to investigate this issue and working with the Amazon AWS team to bring the services back to normal.
We appreciate your patience and we will update the status here in some time.

Nov 30, 20:49 PST
Investigating - We are currently investigating an issue that is causing degraded performance/partial outage on our India SDK Endpoint.
Please note that our SDK has a built-in retry mechanism and the traffic will come back to normal when the issue is resolved.
We will provide further updates in 30 minutes.

Nov 30, 20:03 PST
Nov 30, 2022
Nov 29, 2022

No incidents reported.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.