The issue has been resolved, and all affected services are operating normally. We have verified system stability and will continue to monitor as part of our standard operational processes.
Posted Jul 16, 2026 - 06:15 PDT
Update
Update: Ingestion has been restored across all endpoints and is operating normally. We are continuing to monitor the system closely to ensure ongoing stability.
Posted Jul 16, 2026 - 04:54 PDT
Monitoring
Ingestion is back to normal on our India endpoints, both SDK and API. For the other regions too, ingestion has started albeit slower than usual. We are monitoring the ingestion performance.
Posted Jul 16, 2026 - 04:32 PDT
Update
Ingestion is back to normal on our SG endpoints, both SDK and API. Work is in-progress for the other regions too.
Posted Jul 16, 2026 - 04:09 PDT
Update
We have implemented an alternate approach on our EU endpoints to restore ingestion. SDK ingestion has started on the region now. The other regions too will follow.
Posted Jul 16, 2026 - 03:30 PDT
Update
We are continuing to work on a fix for this issue.
Posted Jul 16, 2026 - 02:00 PDT
Identified
Ingestion across all our regions is currently impacted due to issues at AWS CloudFront. We are working with AWS and also on alternate ways to get ingestion back up.
Please expect an update in the next hour.
Posted Jul 16, 2026 - 01:59 PDT
This incident affected: United States (API Ingestion, SDK Ingestion), India (API Ingestion, SDK Ingestion), Singapore (API Ingestion, SDK Ingestion), Europe (API Ingestion, SDK Ingestion), META (API Ingestion, SDK Ingestion), and APS (API Ingestion, SDK Ingestion).